Zterm for Macintosh [top]
The following topics are discussed in this section.

• Folder Hierarchy
• Installing Zterm
• Starting up the software
• Adding or Changing a Phone Number
• Setting the Receive Folder
• Change the login and/or password

Zterm for OS9 or OSX  is a simple to use Shareware application that can dial your phone and connect to insurance company systems to both send claims and receive responses.

Folder Hierarchy on the Workstation sending claims
The following is more or less how the folders should be set up on the workstation that is sending claims. This will insure that everyone, including the software, knows where things are. The folders in italics should already be present.



Installing the software
The Zterm installer folders are likely on the PracticeMaker5 CD. Open the folder "Extras". Next open "Modem Programs" and then open either "Zterm for OS9" or "Zterm for OSX".

• For OS9 simply copy the "Zterm" folder into the PracticeMaker5 folder on the workstation that will be sending claims.
• For OSX double click on the installer "Zterm.dmg" and install the software into the PracticeMaker5 folder on the workstation that will be sending claims.

However, if you need a copy of ComNet, you can get a copy from our website. It is in the following location. Copy the entire address below and paste it into your web browser.


This will bring you to the Telecom folder where you can grab the application you need.

Starting up the software
Simply open the Zterm folder, which should be inside your PracticeMaker5 folder (see above) on the workstation that will transmit claims, and double click on the Zterm application. The pane below appears. The first letters you see with the "OK" tell you the modem was at least recognized.


Adding or Changing Phone Number
You will need to add (and maybe delete too) or change phone numbers to the automated dialing system. To do so select the Dial menu and then Directory, as shown here.


At this pane either change a current record or enter the new information. The example above shows the proper way to set up for HGSA (Medicare of PA). When you are finished click OK and then click the close box to finish wit the Dial Directory pane.

Setting the Receive Folder
Before you can send or receive claims you must tell Zterm where to put files that you have received. To do this select the Settings menu and then Receive Folder as shown below.


Next, use the open file dialog to find the Received folder which is inside the Zterm folder as described above. Once this is completed you will be able to send claims and receive files.

Connecting to an insurance company
Once you entered the carrier to connect to in the Dial Directory and set your AutoReceive Folder AND connected your computer's modem to the phone line (ah do not forget the obvious) you are ready to connect. You will need to know your login ID and password and how to navigate the dial-up's menus.

Connection Scripts
Once Zterm has made a connection to the receiving computer, its scripting language is capable of logging you in (by sending your user ID and password) and then moving through the menus to get you to the right place. As you can imagine, this scripting is different for each receiving computer. Scripting has already been done for many states, including Pennsylvania, New Jersey, Arkansas, California, Florida and others. If there is scripting available for your Medicare or Blue Shield carrier we will supply you with it. However, it is not necessary to having scripting in order to send claims and receive reports. All you need os the user's guide supplied by the receiving computer describing the menus and commands needed to navigate their system.

Change the login and/or password
Ocacasionally, you haveto change either your login ID or password for a particular carrier. Many systems force you to change your password monthly so you will also need to change thescripting associated with this carrier.

You will need to go into the logon script(s) for that particular provider. The file will end in .zts and it will be located in either the ZTerm application program (before OSX) or in the users folder (in OSX). It may be located in both places and if it is you will need to make sure you change it in both places.

Follows is a sample script. The one for your provider may be longer or otherwise  different.


Your old password and/or login will be in the original script which should make it easier to know what and where to replace.